Oculus Software Not Installing on Windows 11/10

You would have to install the program before you could configure your Oculus headset. Some users, however, are unable to finish the program installation procedure. Some people are having installation issues using the Oculus software. Those that experience the following errors:

• Check Connection: Sorry, we encountered an error during installation. Please check your connection and try running Oculus Setup again.
• Can’t reach Oculus service.
• Restart Computer: Sorry, we encountered an error during installation. Please check your connection and try running Oculus Setup again.

You shouldn’t be concerned if the Oculus software won’t install. You can attempt the fixes listed below.

1. Perform a fresh reinstall

The easiest way to fix a failed installation is to perform a clean reinstall. Follow the directions below to accomplish this.

• To launch the Run box, simultaneously hit the Windows + R buttons on your keyboard.
• Press Enter after typing or pasting appwiz.cpl.
• Find the Oculus application. Uninstall can be chosen with a right-click.
• If a prompt pops up, select Yes to continue.
• Click Process once the Oculus program has loaded, then wait for the uninstall to be finished.
• Navigate to C:/ProgramFiles once the procedure is complete. Next, locate the Oculus folder. Select Delete from the context menu when you right-click it.
• Reboot your computer.

Then, adhere to these instructions to reinstall Oculus software:

• Visit the download page for Oculus software.
• To download the executable file, click the DOWNLOAD SOFTWARE button.
• To install the most recent version of the Oculus software, double-click on the file and adhere to the on-screen directions.

If your installation was unsuccessful, consider moving it to another system drive that has enough free disc space (To be expected, it should be no less than 10 GB.). The steps are listed below.

• To access the Run box, simultaneously hit the Windows logo key and R on your keyboard.
• Enter the following path: [drive]:\Users\(Username)\Downloads\OculusSetup.exe/drive=
• System drive, new

Replace [drive] with the letter of the drive where Oculus was downloaded to.

Replace [new system drive] with the letter of the new drive you’d like to install Oculus to.

Examples:

C:\Users\Sammi.Liu\Downloads\OculusSetup.exe /drive=D

Once you press Enter, the Oculus program will launch and try to install itself on the new drive you’ve selected.

The instructions below will help you locate your username if you’re unsure about it.

• To access the Run box, simultaneously hit the Windows logo key and R on your keyboard.
• Type cmd and hit Enter.
• Your username will thereafter be visible.

Try the next repair down below, though, if a reinstallation doesn’t work for you.

2. Disable the Windows Firewall

Your computer is shielded from malware threats by Windows Firewall. However, it’s also known to prevent the setup from connecting to Oculus servers. Try temporarily disable the Windows Firewall by following the instructions below to avoid this from occurring.

• To access the Run box, simultaneously hit the Windows logo key and R on your keyboard.
• Hit Enter after typing or pasting control firewall.cpl.
• Toggle Windows Defender Firewall on or off by clicking.
• Choose Turn off Windows Defender Firewall (not advised) for the public, private, and domain networks. then press OK.

Before attempting to install Oculus software, make sure to turn off any installed antivirus software.

You should troubleshoot your network for users that get the notice “Check connection” Reboot your computer, then connect. Try updating your network driver if necessary to resolve any issues with your internet connection.

3. Check for Windows updates

In most cases, bug fixes and new functionality accompany Windows updates. Try updating Windows updates if the Oculus software installation fails. Without doing much troubleshooting, this might be your best option. To do this, adhere to the procedures below.

On Windows 10:

• Enter “check for updates” in the Search field. Select Check for results updates.
• Select the tab labeled “Check for updates.” Updates will automatically begin to download and install if any are available. You should be prompted to restart your computer once you patiently wait for it to finish.

On Windows 11:

• To enter Settings, simultaneously hit the Windows logo key and I on your keyboard.
• Click Windows Update.
• To check for updates, click. The updates will then begin downloading on Windows if they are available.
• When it’s done, click Restart immediately to restart your computer. Alternatively, you could plan to restart.

4. Update your device drivers

You must then verify that your device drivers are current. Using out-of-date drivers might result in a variety of problems and errors, notably out-of-date graphics drivers. You should update your drivers in order to solve the installation failure problem.

You can do it manually by visiting the Device Manager, selecting Update driver by right-clicking each device individually. To download and install the most recent drivers for your system, you can also visit the websites of the companies that make your devices.

But you may use Driver Easy to update drivers automatically if you lack the time, patience, or technical know-how to do so manually. With the aid of an automatic driver updater, you may find any out-of-date drivers and then download and install the most recent versions for your system. You don’t have to waste time looking for driver updates when you have Driver Easy.

• Obtain and set up Driver Easy.
• Launch Driver Easy and select Scan Now. After that, Driver Easy will scan your computer to find any problematic drivers.
• To automatically download and install the most recent versions of all the missing or out-of-date drivers on your system, click Update All.
• Rebooting your computer will make the modifications take effect after your drivers have been updated.

5. Repair corrupted system files

After updating your drivers, if the issue still exists, it’s important to conduct a comprehensive scan to see if any system files are missing or corrupted. The System File Checker utility (sfc /scannow) can be used to check for any serious system problems, however it frequently only scans important files and might overlook smaller problems.

In this situation, you would require a stronger tool to fix your system, and we advise using Reimage. It is a sophisticated PC repair tool that analyses your computer, finds the problem, and automatically fixes it without erasing any of your data.

• Obtain and set up Reimage.
• Open Reimage, and it will do a free PC scan and provide you with a thorough report on its condition. This will require some time.
• To begin the PC repair procedure if Reimage finds any problems, click START REPAIR.
• Restart your computer after the procedure is finished to see if the issue has been resolved.

6.Contact the support team

Try contacting the support staff by opening an Oculus Support request if you appear to have tried everything and the setup still fails. Include the setup log file, a thorough explanation of your PC’s specifications, and a list of all the procedures you took to fix the problem on your own.

Get logs for bug reports: How to do it?

Follow the instructions below to locate the OculuSetup.log file on Windows 10 or 11 and upload it to your ticket.

• To access the Run box, simultaneously hit the Windows logo key and R on your keyboard.
• Press Enter after entering or pasting “Oculus” from the clipboard.
• Locate the OculusSetup.log file next. Make sure you pick View if you can’t see it. Then select the box next to the Hidden item and File name extension.
• On Windows 11, click View, choose Show, and check the box next to File name extensions > Hidden elements.

How to find your PC’s specifications:

Follow the steps below to check your Windows 10 or 11 system requirements.

On Windows 10:

• To enter Settings, simultaneously hit the Windows logo key and I on your keyboard.
• Choose a System.
• from the left sidebar, click About. After that, check for the area that lists Windows Specifications and Device Specifications. You can now duplicate your requirements.

On Windows 11:

• To enter Settings, simultaneously hit the Windows logo key and I on your keyboard.
• From the left sidebar, select System. Click About after scrolling down.
• To find the section on device and Windows specifications, scroll down. You can then copy the data.

Therefore, you can follow these instructions to resolve the Oculus software installation problem.